Privacy Policy

Effective Date: 1/1/25

This Privacy Policy describes how Mountain View Family Dental (“we,” “us,” or “our”) collects, uses, and protects your information when you visit www.mountainviewfamilydental.com (the “Site”) or use our services.

Information We Collect

Information You Provide Directly:

  • Name, email, phone number

  • Appointment requests and inquiries

  • Insurance or payment information (if submitted)

  • Other information you choose to share

Information We Collect Automatically:

  • IP address and device information

  • Browser type and usage data

  • Cookies and similar technologies

Protected Health Information (PHI):
If you submit health information through secure forms or portals, it is protected under HIPAA. Please review our Notice of Privacy Practices.

How We Use Your Information

We may use your information to:

  • Schedule appointments and respond to inquiries

  • Provide dental care and related services

  • Send appointment reminders and practice updates

  • Send marketing communications by email, SMS/text, and phone calls (with your consent)

  • Improve the Site and our services

  • Comply with legal obligations

Marketing Communications:
By providing your phone number and email, you consent to receive marketing messages (including autodialed calls and texts).
Consent is not a condition of receiving dental care.

Message and data rates may apply.

Opt-out instructions:

  • SMS: Reply “STOP” to any message.

  • Email: Use the “unsubscribe” link in any marketing email.

  • Calls: Inform the caller you no longer wish to be contacted.

Cookies

We use cookies to:

  • Operate and secure the Site

  • Analyze usage and improve performance

  • Remember preferences

You can adjust your browser settings to disable cookies. This may affect Site functionality.

How We Share Your Information

We may share your information with:

  • Service providers (hosting, appointment systems, email delivery)

  • Marketing partners (with your consent)

  • Legal authorities as required by law

  • Affiliates or successors in the event of a business transfer

All PHI is handled in compliance with HIPAA and our Notice of Privacy Practices.

Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure. For PHI submitted online, we use encryption and secure systems.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or request a copy of your data

  • Request corrections or deletions

  • Withdraw consent for marketing communications

  • Request restrictions on how we use your information

To exercise your rights, contact us. We may need to verify your identity.

Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected such data, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated Effective Date.

Contact Us

Mountain View Family Dental
Website: www.mountainviewfamilydental.com
Contact: Shalin Tejani
7552 Bonnyshire Drive Suite 120
Chattanooga, TN 37416
Email: shalin@legacydentalgrp.com
Phone: 423-505-2446