Terms and Conditions

Effective Date: 1/1/25

These Terms and Conditions (“Terms”) govern your use of www.mountainviewfamilydental.com (the “Site”) and the services provided by Mountain View Family Dental, a practice owned by Legacy Dental Group (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

Program Description

By opting in to the Mountain View Family Dental SMS Messaging Program, you agree to receive text messages related to your inquiries, appointment scheduling, appointment confirmations, appointment reminders, treatment follow-up, practice announcements, promotional offers, and other customer-related communications.

Message content may include:

  • Appointment confirmations

  • Appointment reminders

  • Treatment follow-up instructions

  • Office announcements

  • Promotional and marketing messages

  • Customer service communications

Message frequency may vary based on your interactions with our office.

Opt-In

Users may opt in to receive SMS communications by:

  • Submitting their phone number through our website forms and checking the SMS consent box

  • Requesting an appointment through our website

  • Scheduling an appointment by phone

  • Verbally consenting during a phone conversation

  • Sending us a text message first

Consent to receive SMS messages is not a condition of receiving dental treatment.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message.

After texting STOP, you will receive a confirmation message that you have been unsubscribed and will no longer receive SMS messages from Mountain View Family Dental unless you opt in again.

Help & Support

For assistance, reply HELP to any message or contact us at:

Mountain View Family Dental
Phone: +1 423-594-2307
Email: info@legacydentalgrp.com

Carrier Disclaimer

Message delivery is subject to your wireless carrier's availability.

Wireless carriers are not liable for delayed or undelivered messages.

Message & Data Rates

Message and data rates may apply.

Message frequency may vary depending on your appointments, treatment needs, interactions with our office, and marketing preferences.

Privacy

Your privacy is important to us.

We do not sell, rent, or share SMS opt-in information with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers that assist us with appointment scheduling, customer service, or SMS delivery. SMS opt-in data and consent will not be shared with third parties for marketing purposes.

For more information about how we collect and use information, please review our Privacy Policy.

Website Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the Mountain View Family Dental website (the "Site") and the services provided through the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You must be at least 18 years old or the age of majority in your jurisdiction to use the Site or submit personal information through it.

You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. Communications and Consent

By providing your phone number and email address, you expressly consent to receive communications from Mountain View Family Dental, including:

  • Appointment reminders

  • Appointment confirmations

  • Treatment follow-up communications

  • Practice announcements

  • Marketing emails

  • Marketing phone calls

  • Marketing text messages (SMS)

Where permitted by law, these communications may include autodialed or prerecorded calls and text messages.

Consent is not a condition of receiving treatment.

Message and data rates may apply. Message frequency may vary.

Opt-Out Instructions

  • SMS/Text: Reply STOP to unsubscribe.

  • Email: Use the unsubscribe link in any marketing email.

  • Phone Calls: Inform our office that you no longer wish to receive marketing calls.

If you opt out of marketing communications, we may still contact you regarding appointments, treatment, billing, or other healthcare-related matters.

For additional details, please review our Privacy Policy.

3. Protected Health Information (PHI)

If you become a patient of Mountain View Family Dental, certain information you provide may be considered Protected Health Information ("PHI") and will be governed by applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Our Notice of Privacy Practices explains how we use and disclose PHI and your rights regarding your health information.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, videos, software, and other materials, is owned by or licensed to Mountain View Family Dental and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.

5. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose.

  • Interfere with or disrupt the Site or its operation.

  • Attempt to gain unauthorized access to the Site or our systems.

  • Use automated scripts, bots, or scraping tools to collect information from the Site.

  • Submit false or misleading information through website forms.

6. Disclaimer of Warranties

The Site and its contents are provided "as is" and "as available" without warranties of any kind, either express or implied.

Mountain View Family Dental does not guarantee that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

Information provided on this Site is for informational purposes only and is not intended to replace professional dental advice, diagnosis, or treatment.

7. Limitation of Liability

To the fullest extent permitted by law, Mountain View Family Dental shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the Site or reliance on information contained on the Site.

8. Indemnification

You agree to indemnify and hold harmless Mountain View Family Dental, its dentists, employees, agents, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the Site or your violation of these Terms.

9. Changes to These Terms

We may update these Terms from time to time.

Changes will be posted on this page along with an updated Effective Date.

Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

11. Contact Us

For questions about these Terms, our SMS program, Privacy Policy, or to opt out of communications, please contact:

Mountain View Family Dental, c/o Legacy Dental Group
Contact: Shalin Tejani
7552 Bonnyshire Drive Suite 120
Chattanooga, TN 37416
Email: shalin@legacydentalgrp.com
Phone: 423-505-2446